SearchInform IMController
CHALLENGE
Social media (Facebook, VKontakte, LinkedIn) as well as instant messaging applications have transformed into a full-fledged tool for business communications. But how to prevent sensitive data leaks through these channels and identify a malicious insider?
SOLUTION
The IMController module captures communications effected via popular IM clients:
- Google Hangouts
- XMPP (Jabber)
- ICQ
- Windows Live (MSN)
- Mail.ru Agent
IMController captures employee messages in chats of popular social media:
- my.mail.ru
- VKontakte
IMController monitors text and voice messages, as well as files sent via Microsoft Lync and Viber Desktop. The software shadow-copies the messages and files to a database so that you can reconstruct the dialogs by using the full-text search engine: stemming search, search with synonyms, and similar-content search.
KEY FEATURES
- Employee communications under control. IMController allows you to track leaks of sensitive data as well as control how negotiations are conducted and whether employees use their work time rationally.
- Extended search capabilities. IMController lets you run full-text search using stemming and synonym rows. You can also perform a phrase search taking into account the distance between the queried words.
- Patented similar-content search. A text fragment is used as a search query. The system analyzes the captured data and displays the found messages in the order of relevance with the percentage of similarity indicated.
- Correspondence history. Lets you view the correspondence of an employee with a given contact effected through various channels, including social network chats. The history displays messages sent to the given contact and received from the contact in chronological order.
- Scalability. The system can be scaled up to process huge volumes of data and traffic.
